Bank of Montreal customer service

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Customer Service

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Phone: 877-225-5266

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User Reviews

13
Jun

Posted by qi


on 6/13/22 at 7:11PM

Worst, most frustrating customer service experience I've ever had. Needed to report suspected identity theft. Fraud reporting number on their website is disconnected. General customer service lines have wait times over two hours. First time I reached a live person, she told me to go to my local branch. I live in the US. There is no local branch. The second customer service rep I reached told me "not to worry about it" and hung up on me.

Abysmal experience. As far as I can tell, short of buying a plane ticket, there is no way for me to resolve this. Screw these guys.

31
Jan

Posted by Anonymous


on 1/31/10 at 7:29PM

I wish to comment of the superior service provided at 10842 82 Avenue branch in Edmonton, Alberta. Leta Bry always gives my elderly parents exceptional service and attention. Samatha also treats my parents very well. Mom and Dad enjoy their trips to the bank and continually speak of the special treatment and care they receive from these ladies. I often drive them to the bank and have witnessed the assistance that is provided. These ladies deserve to be recognized for their kindness. Please pass on my sincere appreciation for their kindness.

Peggy Fedchuk(Krasowski)

Customer Service Ratings

Based on 62 votes.

2.6

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Bank of Montreal customer service news
Bank of Montreal Jumps Into Robo-Advising Ahead of Other Lenders

Bank of Montreal starts signing up customers for its automated low-fee investment-advice platform this week, making the lender the first of Canada's big banks to embrace a robo-advisory business. “It's really an area that we're predicting great growth ...

Bank of Montreal Gains After Profit Beats Analyst Estimates

... lender, wealth management and BMO Capital Markets business led earnings growth, which was also helped by a net gain of C$133 million from selling part of the bank's U.S. indirect auto portfolio and a stake in a U.S. payments processor, Moneris USA.

Bathurst orders demolition of Bank of Montreal building

The Quebec limestone facade of Bathurst's former Bank of Montreal could be demolished by 2016. The building was damaged in the Nov. 28 fire that destroyed much of the streetscape on King Street in the downtown area. The cause of the fire is still under ...

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