Posted by Oh Fun
Just want u yo know your CFZ product does a great job at darkening the C8 Engine Bay fiberglass and metal. After multiple boats and hand buffering it has creation s vlean crisp shine
ACS customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from ACS.
27
Apr
07
Nov
04
Aug
Posted by Anonymous
Who is ACS? In wanting to set up a Muskegon Chronicle delivery for our son, we were told we owed 47.51 from April. We do not even have a subscription with them! It would be greatly appreciated if this problem/discrepancy was corrected! Also, the person my husband was talking to did not use professional customer service mannerism.
18
Jul
Posted by [email protected]
I don't know ACS??? I am just trying to get back MONEY owed to me since when putting the FLINT JOURNAL ON VACATION LAST OCT. THEY CONTINUED TO CHARGE AND TAKE THAT MONEY. I have spoken to several people and do not appreciate being told to go to the library for a computer to request MY MONE;75 back. I have spoken to Andrew, David, Melissa, and they said the check would be in the mail, The amt. promised last was $12;75 , and now Melissa SAYS ONLY ON THE COMPUTER, WHO IN THE WORLD RUNS THE FLINT JOURNAL????? AND HOW DO I GET MY MONEY!!!!!
28
May
19
May
Posted by Janet Miller
ATTN: Billing Concerning account #70906, The Oregonian. Our bill pay shows that a payment of $56.00 came out of our account on May 10. The Oregonian does not show that our payment was received. Not only are we having billing problems, we are also having delivery of paper problems!!!!!
17
May
Posted by danielpaul6919
I placed a subscription to have a paper delivered to my dad (William Roberson) at 1784 Elkahatchee Road Alexander City, AL. 35010. The address is the only way they can find the account by the way. He never received the first paper. I have called many times and the first thing is they had the name wrong. Somebody by the name John Basinger. I have never heard that name in my life. Long story short, because I have better things to do with my life, I am washing my hands of this after this message; it is up to you from here how this story ends with everyone I tell it too. I have been told that I would receive a refund of 14.96 by several employees there including a supervisor. The last guy I talked to told me that a refund was sent out but I have never gotten it. Maybe the infamous John Basinger got it. All I am asking is for you to do the right thing and GIVE ME MY MONEY BACK! MY GOD IT CAN'T BE THIS HARD! My name is Daniel Roberson and you guys have the right checking account number because I did receive a refund for 5.84 but never the 14.96. Congratulations! You have purchased a disgruntled customer for 14.96. Enjoy that money because it is the last dime you will ever get from me.
10
Jan
06
Jan
06
Aug
14
Jun
22
Oct
09
Oct
30
Aug
16
Jul
30
Jan
Posted by Steven
Their website is a pile . Called to talk to rep about it and said it works fine...sure it does jackwagon! tried 3 different computers and IE/Chrome with no connection. Then tried to schedule a payment for future over the phone but he couldnt do that for me and said to use the website!! oh ok sure, you mean the one that doesnt work and hasnt worked since early January? What a terrible company and support staff. Im going to refi this loan to someone else...I mean come on? its 2015 and you dont have a website that is reliable? what trash!
29
Jan
20
Dec
Posted by Anonymous
As of today, December 20, 2014, I see ACS has a serious problem and the Federal Government needs to be aware of this deficiency in their customer service. This will be my first payment and can not get through to anyone. I have been trying to contact these people since they sent me the bill November. This is truly their fault and will be held responsible.
15
Oct
Posted by Martha
I called their Toll Free number and went through all the prompts to speak to a customer service rep.. Finally a recording came on that said 'that option is not available right now', and gave a me a busy signal. This is at 10:20 am Pacific time on Wednesday October 15, 2014 during regular business hours. My question is, when are you going to make a customer service rep available, on a Sunday morning? This is unacceptable, and it makes ACS look really bad.
29
Aug
29
Aug
Posted by Anonymous
Customer Service is awful! One month after installation there are problems. Appointments for repair have been cancelled and now you want to reschedule for a date I am out of town. I was assured this problem would be resolved prior to my leaving as I may be gone up to 4 months. Leaving a key outside so you can come in to repair (as one of your employees suggested) is NOT an option. There were problems during installation as well. I was even asked to go to Home depot to pick up some materials that were not delivered. Delays Delays and lack of consideration to the well paying customer is not good business.
20
Aug
11
Jul
20
Feb
Posted by Anonymous
This is horrible because you cannot reach a live person! There is a mistake on my billing and they say I'm delinquent; I have perfect credit! I can't reach anyone to straighten out. Everything has to be done by mail, but they didn't process the mail request correctly....so frustrating.
