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Do not accept an Electronic Credit Voucher from NWA if you live in Europe because you cannot use it if you do not have an american credit card. After three long distance calls to customer service in the US I've been told that once the credit voucher information is input you have to give them a US credit card number eventhough the total is 0. If you put in a european address it will throw you out of the NW site and into the KLM site which does not give you the option to use the voucher. Customer service suggested I ask someone in the US to give me their credit card info!


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