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I called customer service on 10/06/22.A case was opened #84310193 by a very polite representive. My case had to be handled by a manager, and I was assured someone would call me within 24 hours. No one called so I called back, talked to another polite person who assured me someone would call me back within 24 hours. I told them I had already heard that and asked to be connected to a supervisor. I was told no supervisor was in, so I asked for a number to call myself and was told they were not allowed to give out that information. I then asked to be connected to someone above them and was told they are not allowed to do that. I called a different customer service number,explained my situation, was told someone would contact me within an hour. No call. Called again, told someone would call me within 24 hours. No call. I
guess I will have to start calling again next week. I wonder if they think I will go away if customer care continues to ignore me. I will not.


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