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When we leased our Lincoln we were promised in the contract a comparable loaner car during service appointments.
OC Welch thinks a comparable car is a Ford F-250 Diesel. I am a 71 year old woman with a bad back. There is NO WAY I could drive a truck of that size. The service department at OC Welch is unwilling to work with my husband and me.
This is NOT the Lincoln experience I am paying for.


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