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Had a problem with Cabelas VISA. Got a note in the mail today from my cable co. I have my account set up to pay automatic each month from my VISA. My card had been declined and now I owed the cable company an extra $25 on top of my normal fee due to the decline.
I get on the phone with Cabelas to resolve the issue. Find out Cabelas put my card on hold. Why, I asked? Because I tried to buy something online and they couldnt talk to me to confirm it was me. Fifteen days later the cable co tells me my card is on hold, not they people at Cabelas. They call you once, no mail, no follow up calls. The bill I've had drawn on this card for litterly years is declined but its my fault for not knowing my card was on hold.
Tough cookies on the extra fee by the way. It not our fault, we called you.
The punchline is I had a credit balance on my account for more than the monthly draw was. They were nice enough to send it to me when I closed my account because nobody would help with the declined fee.


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