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I requeseted a new service for our new location over a week ago and thought I was covered but now I find that the necessary equipment is in the mail and I will be expected to make the hook up myself. Thus is not just a matter of plugging in a phone jack bit involves setting up a modem and PVR for Cable, Internet and Phone. I need it for this coming weekend when we will be moving in. I requested the service for Thurs Jul 16 but found out this morning that that there will be no service person available. This is unacceptable! I am 88 yrs old and my wife 84. We will need some form of communication in case of emergency when we move in on Sunday 19 July


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