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This is my 4th time calling about this dishwasher model GDF610PMJ2ES the first 2 times I was told by tech to turn off at the power box & leave off for 10 min then turn back on which I did and it worked.The reason was When I pushed the start button after like 3 seconds it started blinking & would not stop or turn on. This time I turned it off, came back in the house and thought about how crazy that sounds & it's ridiculous to have to do that. See I live alone and only use it 2 or 3 times a month just to keep it working. Was told it needs to run once a week. I'm 67 and I've never had a dishwater act like this & behinds it has not always acted like this. I've had it almost 3 years. Anyway after thinking this is nuts flipping the switch and waiting 10 min so I flipped it back on and then the whole panel across the front of the dishwasher lit up and it beeps every 1 min. IT WILL NOT TURN OFF. I am leaving the power switch on because I want service person to see how it's acting. Oh and also the 'running once a week theory' is wrong because how about ppl with summer and winter homes where no one is there for months at a time...



First call on 26th around 9:00 am Eastern time I called Asurion got a nice young lady told her the whole story and she set up an appt for Wed 28th with Norman electronics. While out Norman called said can't come Wed will be Friday. I called back to Asurion maybe between 12 and 1:00 pm to see if they can find someone to come sooner. After telling her the story she puts me on hold and comes back saying I have an appt on Wed with Norman AFTER I told her NO I don't it was moved to Friday so had to go over the story again. Then on hold comes back makes appt with GE and gave the #800-626-8690. I forgot this part that immediately after hanging up from first call I got text and email confirmation for Wed appt with Norman (but they called & changed to Fri). So I hung up thinking GE is coming Wed oh and she said she will cancel Friday appt with Norman. SOOOO after 3 or 4 hours I do not get an email or text to confirm Wed appt with GE so I called the # she gave. Got hung up on (by phone system not a person) after holding 6 min. Called back held on for another 6 min then said leave name & # will call back. HAHA that never happens. So I call back Tuesday morning to Asurion to see if I really do have an appt I got a man this time and was told I have appt with GE and Norman was cancelled for Friday. I called GE # and got someone and lo and behold they HAVE NOTHING for me. NO APPT. I also called Norman back to see if they were cancelled and that was a BIG NO. So as of today I have an appt for Friday with Norman Electronics. I do solemnly swear I will never buy another warranty with this company..I'm not done by no means of spreading the word about them and all this. You say calls may be recorded well please see if mine were and listen to them. Truly incompetent customer service and the 2 tech ppl. The only good person was the lady I talked to first thing Monday morning.


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