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I have been a member with LA Fitness for 10+ years and not once have I miss a payment or late on any of my payments. I moved from Florida to TX. I have visited a LA fitness in TX come to find out its a signature club and I have no access. They immediately send me to a salesperson to review my membership. After hours of disappointment I decided to pay more for my membership by paying for 3yrs upfront. I review the contract and was ready to sign up, the rep said he give me 5 days pass when it expires, he will sign me up.
Today July 1st my guess pass expires, and I am ready to sign up and the rep is now saying he cannot honor the price. At this point I am very frustrated, 10+ years and now this. I was willing to change my $24.00/ membership nationwide to pay more and pay three years upfront. He gives me the quote I have a screenshot and was ready to pay said day. He said to first use up the pass then sign up. I followed his advice and now he won't honor his agreement.

This is ridiculous as I cannot get anyone to provide any support or honor my pricing.
Highly frustrated
Haresh


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