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I have been trying to recertify on line for past 6 months....box said don't need to yet will receive something in mail 4 months before recertifying. Tried calling numerous times for the past few months and finally got a live person today that said I need to recertify....Would it be possible for a customer service person to call me I would also like to ask a question about my phone.... or give me a phone number/email so I may contact directly.


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