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I purchased a Craftsman Snowblower a couple of years ago, and in January the cable that controls the directional chute broke. I took my snowblower to a friend who works on small engines and has his own repair shop in May of this year. A replacement cable was ordered in June and as of today's date, (Sept 05, 2017) the part is still back ordered. If this was a really old machine, I could understand poor availability of parts, but this machine is not two years old. If you can't get parts when your machines break, I am giving up buying anything Craftsman. A very disappointed customer!!


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