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We purchased a brand new frigidaire Gallery 27.86 French Door refrigerator from Lowes in May, 2016. Since this purchase I have more than a few problems. Presently I am again waiting for a repairman. Yes, this is under warranty.
The first time this unit broke down we lost an entire fridge of food and freezer of items on a very hot Saturday. Upon contacting frigidaire on the 800 phone number, I was informed that I could have it repaired 10 days LATER . Frigidaire has no one doing repairs on the week end. The customer service person told me she was sad that we lost all of our food but it was unfortunate..Really would one of your corporate employees be treated in this fashion?
Several repairs have been made on a NEW fridge..I think that we should be contacted by your firm . Have we received a lemon? Why does the customer service department have No one available on a week end for repairs? Why does a brand new fridge need a new mother board and 2 new ice makers?


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