Flag Hotels.com Customer Service Review

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My sister-in-law was kind enough to get us a gift card so we could take a nice little anniversary Vaca but it's not happening because hotels.com is a basically a scam and stole our money. We desperately tried to apply the gift card multiple times and failed. When we tried the painfully obviously overseas customer service and being transferred so many times that we lost count, and my wife was about to pull her hair out,they told us that that giftcard was nonrefundable. I will from now on campaign to everyone I know and meet to NEVER use hotels.com


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