RCA customer service

RCA is an American consumer electronics company based in the United States. The company was an early pioneer of the radio, phonograph and other electronic devices. RCA offers support via toll-free phone, through an online support portal or directly through retailers.

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Customer Service

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Phone: 877-506-3411

  • How to reach a live person:
    • Press 1 for English Enter TV model number
  • Hours of Operation:
    • Mon-Fri: 8am-8pm EST
      Sat-Sun: 10am-7pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • For Digital Voice Recorders, you must dial: 800-894-0956 (AudioVox/RCA) I had to go through a couple of telephone numbers just to get that number. Still press "2" for DVR, though.

Products for Business

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Phone: 800-511-3180

  • How to reach a live person:
    • This is a direct number to a live person
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
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Tablet Support

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Phone: 855-475-9646

  • How to reach a live person:
    • Press 2
  • Hours of Operation:
    • This information has not been added.
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  • Email:
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  • Customer service link:
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User Reviews

13
Sep

Posted by Mincey


on 9/13/21 at 3:10PM

Buyers Beware! Bought a RCA mini refrigerator. The refrigerator was used in a classroom it did not last a full year. After contacting the company they said my warranty expired the day that I purchased it on August 30. However, The appliance was never shipped until October 8th. I have proof that the shipped date was after October. They said sorry your purchase date was August therefore your warranty is expired. Very poor customer service! Don't recommend their Products! 

16
Mar

Posted by pat


on 3/16/21 at 2:34PM

worst customer service ever!! cannot be reached in person,, i purchased 3 diff 100 inch outdoor projector screens , at 2 diff walmarts,, all had same pieces missing!

30
Apr

Posted by Darla


on 4/30/19 at 2:43PM

I bought a Voyager lll model RCT6973W43 yesterday at Walmart. I am very disappointed. The battery life is not good I am lucky if it lasts 2 hours. I contacted RCA's help/support group and I was told to lower the lighting on my screen, turn WIFI off and turn the tablet off when I am not using it. My lighting is low, my WiFi was off and I of course turn it off when I am not using it. My rating on this is -5 DO NOT BUY THIS PRODUCT it is terrible and the company will not stand behind it.

28
Apr

Posted by angel


on 4/28/19 at 12:10PM

I should be able to get a free remote control for my t.v.converter box after all six remote controls that came with the converter boxes quit working

06
Apr

Posted by None


on 4/6/19 at 11:27AM

I will never buy another Rca product again. Customer after sale service sucks!!!

View all 749 RCA customer service reviews »
Customer Service Ratings

Based on 362 votes.

2.4

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RCA customer service news
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RCA Names Keith Naftaly President of A&R

Keith Naftaly has been named president of A&R for RCA Records, the company was announced today. He was previously the label's executive vice president/head of A&R; he will remain based in the company's New York headquarters. Over the past couple ...

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