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These people intend to cheat you. First I call in a claim and I didn't know the model of the phone. It turns out it was an Apple IPhone 6 Plus, not a model 6s. I get the affidavit with the model number and verification info. I give them my drivers license. I submit the claim. No response in 3 hours like they promise. I check online after 20 hours and it says my the phone I sent the info online about did not belong to me. I revibtacted the. And they said because the model number we originally guessed on did not match the actual model that we had to start a brand new claim. So I submitted everything again. No response. It has now been 24 hours. The CFPB should look into Asurion's deceptive practices. Or if any class action attorney is reading these posts, I am happy to cooperative. Asurion has procedures designed to cheat people.


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