Flag Hibbett Sports Customer Service Review

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I bought a pair of Under Armour shoes for my grandson in the Livingston store. My first experience at buying them is a nightmare. They have obvious defect. The soles are coming apart from the shoe, the leather is cracking and peeling off. I am within the terms for a refund or exchange. I have my original receipt, paid cash, have drivers license and it had been less than 90 days. I took them to store to exchange, clearly stated I didn't want my money back and was told by the store manager that there was nothing she could do to help me. She stated the sales receipt states unworn or unwashed items. I reminded her her it also states or defective, but was still told there was nothing she could do.


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