Flag Hibbett Sports Customer Service Review

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Just left the store located in Fountain, CO. Your website has this location listed with hours open on Sundays until 6pm. When we arrived at the store we noticed the sign showed only open til 5pm and it was after 4:40pm. My husband told the associates that the website displayed a different time for their closing but that we would hurry so they could close on time. When I entered the store I received no greeting, no welcoming smiles and the experience only continued with that theme. We were stared at by the male and female that were working and only gained their help in getting the shoe sizes we were interested in after I had to ask for their assistance from over 15 feet away. The young lady checked us out and barely spoke. Her demeanor seemed annoyed even though we spent over $150. While we were checking out another customer came in and they failed to greet her at all. She walked back out of the store without any acknowledgement from the associates. This is extremely disappointing since I've always had better customer service when I've been at this location in the past. Don't think I'll be making any trips to Hibbett in the future.


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