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I shop at the Kohls store in Marlboro on New Jersey. I have returned the last small appliance I'm ever going to buy in Kohls.
I have purchased many items in the last year I have had to return a Kurig coffee maker, a dust buster, an electric toothbrush and the latest a toaster. This is outrageous once is an accident an item gets returned and is repacked and put back on the floor. The fact that I had to return 4 items is just plain poor work ethics on someone's part. I asked to speak to the manager and his response was sorry, it was no ones fault they don't check to see if a returned item is okay or broken that is plain crazy. I ran 2 successful business in my time and I know the value of customer service I was not made to feel that business was important what a waste of time to have to go back and firth exchanging items I had just bought thru no fault of mine it's not like it was my mistake so no I'm not a happy Kohls customer.


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