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I use the location on Benvenue Rd Rocky Mount NC and have always received great service. Julie, Charles, Susan and you have a new older lady ( I have not got her name yet but she is a great asset to this store ) are the greatest representatives of Rite Aid. They are always working hard but no matter what they are doing they stop and take complete care of their customers. However last Friday evening, I stopped in to pick up a few things and was greeted by no one, when I went to check out, I was shocked when the young lady Brooke came behind the counter in a graphic t-shirt and very short shorts. I like this store but if this is the new dress code let me say it is very unprofessional....My complaint does not end here but I Tuesday I dropped by to pick up my medicine and to my surprise the manager (I think her name is Kristen) was sitting in the pharmacy waiting area with her feet propped up on the blood pressure machine playing on her phone...not sure what is going on in this store but think maybe you need to retrain a couple of your employees as no matter how exceptional the others named above, a regular customer and especially a new customer think maybe this is not the store for me. I do not wish to be contacted as being a regular customer I know that this is not the way things are done, I just felt you need to address it as soon as possible.


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