Gateway Computers customer service

Gateway was formerly a computer hardware manufacturer from South Dakota in the United States. Gateway was acquired by Acer Computers and no longer exists as its own brand. Gateway customer support is still offered by phone, chat or email.

Corporate Customer Care

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  • How to reach a live person:
    • Just press 0 to get a live customer service representative
  • Hours of Operation:
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  • Email:
    • This information has not been added.
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  • Customer service link:
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  • Main Company URL:
  • Description:
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Customer Service and Technical Support

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  • How to reach a live person:
    • Speak "Customer Support"
      Speak "Representative"
      Mumble some jibberish
      Speak "Continue"
      Speak "PTG00000" for the serial
      Speak "Yes" when asked if you have registered the computer
      If asked to repeat your serial, use the same number above
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • Optional Technical Support number: 866-539-3901

User Reviews

Posted by aicm


Wanna know which nvidia graphic card does my gateway zx4250 can hold

Posted by Anonymous


I have a hand me down Gateway M-6843 Laptop. Some of the key board letters are worn off. I'd like to replace that part, the keyboard. I ordered one from Amazon & got the wrong one. I can't find the partthe same keyboard replacement. Can you give me numbers, prices, etc.. to buy one?

Posted by Anonymous


I bought a Gateway-NE51006u around X-mas to help me do my job better. Computers are supposed to be better than Chromebook. What because it lets you access more information. That's only good if you can keep your computer running. I have tried to call your support team and at this point I am over the whole Gateway thing. Will not buy another Gateway anything. And to windows, I am fixing to go straight Android. Your system is set up for Data processor's not people that want to access the web without 9 million updates and crap like that.Whenever I am at Bestbuy, Walmart, Fry's,Micro center or any place your items are sold I am going to tell everyone of them how much fun I have had with your product. Wait a minute I have not had fun with it. So that's what we will talk about. And I am no shy person. Worst money I have spent in years.

Posted by [email protected]


I Have Tried Unsuccesfully To Find E-machine Parts, Like Front Panel Part On D3123 Unit. The Wires Are Broken And I Need Replacements For The Six Wires That Cannot Be Repaired. Call Me And Tell Me Where In Hell I Can Get Them, Or I Will Throw This Machine Away. My Phone Also When I Enter My Serial Number You Cannot Find It. What Gives????

Posted by Anonymous


I'm a retired newspaper editor (NY Daily News, Newsday) with a millennium Gateway desk computer (tower included) that I love. My past articles and half a book are on it and while I have a laptop, I write on my Gateway. Recently, RCN (my bundled provider for internet/phone/TV) installed a digital modem. Since my Gateway is a dial-up computer, I lost internet access--something I need for things like biographical research and, in fact, shifting articles to the laptop for printing. RCN can't help. They're into digital.

Can you suggest a local NYC Gateway/internet expert who could help me retrieve my computer and its records--maybe by adding another digital/ converting machine to its UBS ports? Obviously, I would be happy to pay. I don't want to just download info. I want to write on this machine.

You made such a wonderful computer. Thank you for all the great years of service.

Sincerely,

Kathy Larkin

Customer Service Ratings

Based on 278 votes.

2.5

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Corporate Office

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Gateway Computers Manuals
Gateway Computers customer service news

Driver couldn't pay Mersey Gateway toll because operator was SNORING

A motorist could not pay his Mersey Gateway toll because a staff member was snoring on the other end of the phone. Liverpool muscian Joe Smith recorded the bizarre incident after failing to get through to any customer service agent from toll operator ...


Cork to gain new Aer Lingus routes for summer 2019

We are delighted that these routes are now available from Cork Airport, giving travellers greater choice, along with the award-winning customer service, convenience and low cost car parking that the airport offers,” he added. The announcement came as ...


Gateway Scholars Football Classic: Cardinal Ritter 20, Cahokia 12

The Cardinal Ritter defense sacks Cahokia's Malik Shaw (6) during a game in the 2018 Gateway Scholars Football Classic on Saturday, September 1, 2018 at Clyde C. Jordan Stadium in East St. Louis, Ill. Paul Halfacre | STLhighschoolsports.com.

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