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Through Identity theft and fraud I lost close to $25,0000 out of my family trust account with Bank of America. Obviously forged checks and illegal transfers of funds have then place. Even though Carlos manager in the fraud admits the activity is fraudulent they have denied my claim due to time limits on reporting fraud. Because some of the activities began last September 2015, bank of America fraud dept will not honor activities that have then place with in the past 60 days.They let these forged checks slip by along with the unlawful transfers of money into various other accounts and will not help me recover now refuse to help recover the funds. I feel that Bank of America could care less about their customers and have turned their back on loyal customer for many years. This mistake ofor Bank of America by not adequate protection of my account is causing great financial hardship to my family. At this date I do not have a fair resolution and I am being passed around to various employees who only give transfer my complaint off to another person. If this were a smaller amount of money I would have taken the loss and changed banks already. But it is a significant amount and I refuse to let this matter go. The fraud dept claims that there is not a corporate official that I can contact. Please help.


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