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United, I will avoid your service for future flights and will be on every social service board to report your disregard and treatment of passengers. My flight confirmation e49QTN flight was delayed, we sat on the Tarmac long enough for a subsequent available flight to be booked full. Then our flight was canceled, our seats are middle seats, no upgrade on boarding, I know you don't care but I missed my opportunity to spend time with my family because of your lack of service. I called the customer service line and your representative hung up on me, never used profanity, real great attitude and very typical of deteriorating organization.


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