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I have NOT had the support I need regarding my smart TV JVC HD. I have called several times in attempt to understand and connect through the wireless connection my TV received in order to watch NETFLIX. I watched one movie and then could not receive another one. Please help. I spoke to two people who hung up without giving me the information I need nor connecting me properly. I either have to return the TV or get connected properly. If there is someone who understands the issue and speaks clear English and articulate the technology; it would be greatly appreciated.

I watch Netflix from the laptop but the TV wireless connection seems uncertain and inconsistent. One person even told me I couldn't have possibly watched a NETFLIX move because I don't have a smart TV. Ridiculous, since I had already watched one and for some reason the second would not come up on the screen and I could not get back into the Tools icon page on the TV screen; where I began the connection. Please call do not email.


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