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I am stuck in St. Maarten due to a snow storm, my flight cancelled to Washington DC. The airport here does not have a United rep. to help me. I'm told to do it on line. Their web site is useless and I tried the phone line and was on hold for 3 hours. I can't believe how inadequate United is. I can't believe they do not have a representative at an airport. Don't know what to do now.


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