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I just got service with Time Warner Cable my appointment was made for 2 o'clock 3 o'clock arrival. It's going to be 5 p.m. in 15 minutes and I haven't got a phone call from the technician or anything

this is the way you treat your new customers I should have stayed with dish they give better customer service and your management team over the phone is so bad too. your main supervisors don't even have time for customers they told me they're going to give me a call back between an hour from now


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