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I talked to supervisor ID #STH his name is Scott . On January 27 I talked to a technician that was so rude and actually hung up in my face, I am a long time twc customer for over 15 years and I'm not feeling the same loyalty . Plus I'm im afraid the guy is going to get away with being so rude to the customers, and for some reason they don't know his ID #number. Cable is to high to put up with rude customer service. I need a call back ASAP are a email before I make a switch that I really don't want to.


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