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Went to hamburg pa store today. Took forty minutes to return a twenty dollar item that was defective. Only two clerks working returns. One spent over forty minutes trying to Handel a return of a pair of binoculars. When I was second in line that had not moved for five minutes I asked a clerk if I could speak to a manager. When he arrived he apologized for the delay stating that they only had two people to work returns. And that this problem occurs when ever it rains. There had been showers on this day. I then questioned him that this problem occurs whenever it rains but the store does nothing to alleviate it. He stated that it was beyond his control and walked away. As a long time cabelas customer I find this to be a very poor business practice and that my time was not a concern of the store, along with the other customers waiting in line. I feel it will be a long time before I take my business to your store. In addition I will relate my poor treatment to my many hunting friends. It is a two hour ride to your store and quite frankly there are many stores closer where I can take my business


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