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I've been calling US Airways for the whole week and I couldn't get a live agent on the phone. I called today, wait for 20 minutes, got someone then the line was disconnected, I called back and been waiting for 1 hour and 37 minutes and still no one answer. It's sooooo ridiculous. I might cancel US Airways Master Card since the service at US Airways is way soooo baddd...Does it mean after US Airways merge with American Airline, it's more difficult to book ticket with US Airways and more difficult to speak to a live agent? I have credits with US Airline so I need to speak to someone, otherwise I already book it online. Omg..bad service.


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