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Unbelievable how poor things are run with this company. My boss rented a car for 2 days, but got a nasty letter in the mail a week later saying that he hadn't returned his car. They were attempting to charge $700 for a 2 day rental...when I called they said they had 'found it' in the lot, so the case was closed..and a rep who checks cars for activity told me the car hadn't moved from their lot since he returned it, until a week and a half later...you would think they would refund that charge as fast as they accused him, but no. After repeated calls and emails that didn't get a response (Karen @ Minneapolis airport), I finally spoke to someone today who said 'yes it was corrected 2 weeks ago...didn't anyone contact you?' Seriously?


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