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I will never rent from hertz again. I have multiple, over $750, in pending charges from hertz. I'm only supposed to have $376, including the $200 holding fee. The people at the front desk couldn't tell me why, they just continued to explain to me how pending charges work....which was not my concern. Apparently the system does this sort of thing regularly. I also left my ski jacket in the back of my rental, I tried to call within 20 minutes of dropping the car off. I couldn't get in contact with a person so I decided to just drive back and pick it up. I came back about 6 hours and my jacket was gone and the car had already been rented again. It wasn't in their lost and found or the Dropbox. The staff is extremely rude, while I was asking about these pending charges/jacket the employees, including the one helping me, were preoccupied trying to figure out what kind of television one of the ladies working should purchase.


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