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I recently stayed at Courtyard Marriott in Springfield, MO on Dec 5 and due to bad weather had to stay again the night of the 6th. My daughter and 14 month old grandchild flew into Springfield on the 6th. The refrigerator in our room, 328, was not working and I had made that known to the front desk on the evening of the 5th because I knew we would need to store milk for the baby there. Needless to say we did not get refrigerator until the next day around 2:00PM. The baby needed milk and I went downstairs to ask to purchase some. The refrigerator was locked and I was told that we would have to wait until 5:00 PM to get some. I told them I did not think that this would look very good to read in local paper that baby needed milk and it was available but no one would get it for me. At that time a man went and got a key and opened a refrigerator and filled the bottle
But was ever so rude, as if he were put out to do this. I would hope that in a snow storm, such as clion that just blasted our area. We live 100 miles away and could not get home. We did, however, leave this rude place on the morning of the 7th. The only people that were nice was the lady that drove the shuttle and the housekeepers. Would appreciate a call. Thanks


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