24 Hour Fitness customer service

Contact information related to 24 Hour Fitness customer service, customer support and technical support can be found below. Please feel free to update any of the 24 Hour Fitness customer support information we have to make sure our site is kept as current as possible.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 800-432-6348

  • How to reach a live person:
    • Just dial 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 7am-6pm PST
      Sat: 8am-4pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

24
Oct

Posted by Anonymous


on 10/24/23 at 8:56AM

Dear Managers,
The Castro Valley GYM is starting to resemble a storage for broken equipment. There are 6 or 8 machines that are broken and half of them have been down for months. I understand that this is an older smaller GYM but there is a dedicated group of fitness buffs who workout there on a regular basis. Some of these broken machines are very popular.
Please take more pride in this GYM.
Thank You

16
Sep

Posted by I


on 9/16/16 at 1:54PM

On 8/03/16 I went to 24hr in Santa Fe Springs, CA at 11:30 am. I went in steam room and then jacuzzi, had my wallet wrapped in plastic bags in my pocket walked out of jacuzzi and into locker room, when I found my wallet missing went right back to jacuzzi and no wallet no wallet to be found. Told manager he looked didn't find it, then he looked at security camera footage saw a guy pluck wallet out of water and walk into locker room then leave. It was suggested I file a police report to start investigation. I called 9/16/16 in morning to see what has transpired since. I was disappointed he is still a member at 24 hr fitness. Just before I called 24hr fitness a credit card company called me to see if I had initiated an application for credit I said I did not. That was the 3rd time I received a call asking if I initiated credit application. So this guy is still a member of the club and is trying to get credit under my name. I would think all members of 24hr fitness deserve some protection especially after losing our ID and social security & credit cards. Come on 24 hr fitness step up and revoke this theive's membership.

26
Aug

Posted by Mario


on 8/26/16 at 4:31PM

I have been a memeber for 18 years. Never had a complain. I have reffered lots of ppl, but today that changed when I asked if I can use the scale to weight myself. I was told by Jhon at the Buena Park ca. location that the scale was for members only. I was confused, so I asked " im I not a member"? Jhon stated that I dont have a personal tranner. I hope Jhon knows who pays a porton of his paycheck. Anyway, I walked away in hope that I never have to see Jhon again, he killed my positive motivation to continue working out for the day.

13
Jul

Posted by Anonymous


on 7/13/16 at 8:39AM

I have been an avid Member of 24HourFitness since 2000(?). I loyally participated with "The Club" in great detail. I have not found Any other Fitness Regime as thorough or comprehensive as 24HourFitness. Customer Service Headquarters have been my Lifeline in times of Misunderstanding and Complications. I am now 60 years old, having Survived a near fatal Heartattack, Neurological Trauma, and Diabetic Trauma combined. Praise God for 24HourFitness. I am now on Permanent Social Security Disability. The Pleasures of 24HourFitness are the "Mainstay" for an injured old man. THANK YOU, MARK M. MEEKER.

03
May

Posted by comments


on 5/3/16 at 11:00PM

A family member was interested in joining 24hr Fitness,she lives in California,she wanted to try out the club at Hillsboro Oregon.She was treated very bad by one staff member.He would not let her use guest pass inless she paid $20 or signed a membership agreement.Because she lives in California he could not see a benefit to himself.Told her more our less to get lost.This family member was taken aback.She would be a great member.She has a degree in Physical Education and is a certified massage therapist and has her own business.Maybe 24hr Fitness thinks they are the only game in town.This will backfire because I have made it known to everyone I meet not to join 24hr Fitness.Take your buiness elsewhere.

View all 78 24 Hour Fitness customer service reviews »
Customer Service Ratings

Based on 88 votes.

2.9

Get Immediate Help

Have a 24 Hour Fitness question? Get immediate 24 Hour Fitness support from HelpOwl.com.

Got an Idea?

Have an idea for 24 Hour Fitness? Submit, rate and comment on 24 Hour Fitness ideas by visiting IdeaIncite.com.

Corporate Office

Locate the 24 Hour Fitness corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed 24 Hour Fitness customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find 24 Hour Fitness hours of operation for locations near you!. You can also find 24 Hour Fitness location phone numbers, driving directions and maps.

24 Hour Fitness customer service news
24 Hour Fitness settles claims it misled gym members with rates

ICYMI: #DeleteFacebook, Virgin Galactic's spaceship, USA Today... Biz & Tech. Load more in Section. Return to Top. About. Our Company · Ad Choices · Careers · Terms of Use · Advertising · Privacy Policy · Your Privacy Rights · Your California Privacy ...

Gold's Gym Franchisees Accept Buyouts in Three States, 24 Hour Fitness Expands in New York

The Princeton Club, Madison, Wisconsin, recently announced it has acquired the Gold's Gym in nearby Fitchburg, WKOW.com reported on Jan. 13. Gold's Gym was looking to exit the Madison market, according to the report, and Princeton Club acquired the ...

24 Hour Fitness to Pay $1.5 Million Settlement in Membership Rates Lawsuit

24 Hour Fitness, San Ramon, California, has agreed to a $1.5 million settlement with 255,000 of its members who alleged the health club company made false promises about membership rates for more than a decade. In 2006, 24 Hour Fitness adopted a new ...

Related Companies

Listings for companies similar to 24 Hour Fitness: