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I been a pnc customer since April 2013 never missed a payment but on 9/5/2013 could not pay it online so have to go to the bank the next day Which that was the due date I pay it and I just found out they did a late fee $25 I call them being really calm and nice

The rep. say he will lift the late fee off but this only one time they will do this so I have to call them around wed.


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