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Ha Ha : "Please avoid using profanity."
Not an easy request to grant when discussing THIS bank. :)

After they lost part of a deposit a few years ago, and despite assurances by the bank officer I spoke with, never made it right, I closed my checking account. I did keep a credit card I had that PNC had assimilated from the defunct National City Bank (which, sadly, had never had a problem with service.)

I do virtually all my credit card maintenance by my internet account. PNC's Virtual Wallet (the one they moved my credit card to from a perfectly functioning online system that National City had) has now been completely MIA since Friday. I reported this to them by phone Friday morning. The rep on the phone told me he could hear the person next to him dealing with the same issue. So, they've known for THREE DAYS now, and none of their websites will even open a webpage from a search engine, much less connect to my online account. Not the first time they've had an issue with the account working. Thumbs down on this bank. Unreliable.


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