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Judy at Eldon, Mo. misled me, an elderly customer for 16 years twice: once when she said her bank would contact me about refinancing my $191,000 home with $90,000 owed, income, and 750 credit with no answer (I bought and paid for home and apartment complex with you in Texas), and lately signed me up to program that forced me to get $180 in insufficient funds. James, her boss, is covering for her. What is Regions going to do about this $180, or does my family in 3 states go to Bank of America?


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