Regions Bank customer service

Regions Bank is a regional consumer and business bank based out of Birmingham, Alabama. Regions began operations in July 1971. Regions Bank offers customer support by phone, email and in person support at it's branches.

Customer Service

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  • How to reach a live person:
    • Press 1 at first menu
      Enter "#" for social security number
  • Hours of Operation:
    • Mon-Fri: 6am - 7pm CT
      Sat: 6am - 2pm CT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


This is the most difficult phone system I have ever encountered when trying to reach a human being. How is that done at Regions?
Jerry Scobee
615.945.5220

Posted by Richola Polston


I have spent two days & nights trying to contact Region's regarding my Debit card. I'm always told hold time is 10 mins. That's not true it takes much longer & still unable to connect.

Posted by Jacob_2012


I use Regions bank for 3 years and I can say that I am satisfied with its work. I think that it is a good bank. By the way, here you can find all information about Regions bank /bank/regions-bank/ Hope it will be useful!

Posted by Shakespeare1967


Regions bank customer service has bad service My online account locked for no reason. No help from customer service. I will be changing banks.

Posted by Anonymous


Regions automatic system inefficient!! It has taken me 20 minutes to activate my new card that was supposed to be sent out to me 20 days ago! Now I cannot activate my new card and I'm put on hold for an extra 10 minutes. Now I will be on the phone for 30 minutes because I'm told that my information that I'm entering does not match my records...Same information I have entered for the past years. Automatic system has asked me to enter information 3 times and there is not an option to speak to a representative. I had to call another number only to be put on hold an extra 10 minutes. Where is the Good Customer Service here? I'm about to switch banks!!

Customer Service Ratings

Based on 235 votes.

2.8

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Hours of Operation

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Regions Bank customer service news

Dan Blair Joins Regions Bank (Movers & Shakers)

Dan Blair has been named wealth adviser for Regions Bank in Little Rock. The change was made effective in December 2017 with Blair joining the private wealth team. Kent McClure has been named a commercial loan officer at the Bryant branch of Farmers ...


TSYS Announces Expanded Agreement with Regions Bank to Include Commercial Card Products and Services

“We have worked with TSYS for many years and are very familiar with the company's commitment to innovation and customer service, as we expand our relationship into the commercial card business,” said Brett Couch, head of Regions Procurement and ...


Erica Loftis Joins Regions Bank (Movers & Shakers)

Erica Loftis has been hired as a private lending adviser at Regions Bank in Little Rock. Loftis was previously a treasury management sales officer at IberiaBank. Susan S. Lanigan has been added to the board of directors of Simmons First National Corp ...

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