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I was on Carnival Legend carribbean cruises on 16-23 Sept 2012.
I find it absurd that wine and food introduction was a way to make money and also a way of introducing a customer to fine wines but unfortunately it can only be available at the steakhouse !!!!
Why cant it be introduce or served at the Main Dining or be bought at the speciality store . FRETZER carbernet from California is the product that I am was in love with !!!

I also would like to comment and hope this kind of service does not happen again as the cocktail waitress said she could not get me Frosters beer and her comment that she went to 3 counters and non was available but I unfortunately got the beer ...to my surprise she lied on top of that I finished my lunch and my drink was not served yet. I sincerely hope Carnival will improve their service to providing products and this waitress does not do this kind of service again by lying !!!! For improvement of training of service waitress/waiter of Carnival should they encounter a client that wants certain wine/drinks be trained to approach their Matrie instead of the customer has to request it from the Head Matrie or Assistant Matrie.
I would like to give my sincere compliments to the steakhouse waitresses /speciality store for their good service and that should be the way to impress customers with GOOD SERVICE and make the customer HAPPY ENJOYABLE CRUISE by providing excellent service and all their way to get what the customer wants/needs!!!!! Thanks for hearing me out.


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