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Have been trying to setup my account...tried their online account setup which would not let me progress...so i thought maybe my credit is not good..tried my wife's..hers wont go through either...well...happens right..they gave the 1-800-334-7661 to reach out to...should be easy i thought...called on my way back from work day one...wait time 1hr...realized the time was past 6pm after waiting for 1hr..so hung up....called day 2 next week...wait time 45 minutes...same result...continued for 3 weeks now...today called during lunch for 45 minutes...and its still the same.

God bless this company for providing such a wonderful experience and still surviving...this wont be acceptable anywhere!

I am from Texas...where we can choose our provider.

COMED - endgame is around the corner.


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