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I must say I am shocked. I was so upset at first. I ordered a banner in april and never got it. I had been looking for a customer service number ever since. I googled again and found this number. WOW. I called pushed pound pushed number 2 and wamo got a wonderful woman. She was so apolgetic that I didn't receive my banner. Not only that she offered me a choice. Do I want the banner re-made and resent at no costs or do I want a full refund. Oh Lord today was my lucky day. I should have my banner in 7 days. I hope. LOL. I have never had a problem with them before. I love there merchandise. It's not crazy priced and gets the word out. Good luck all. Thanks


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