Posted by Anonymous
today i dealt with a lady from 02 called Divinia Stuurman ventura from South Africa. This lady dealt politely and efficiently and helped me when i phoned up regarding a very large monthly bill. She was patient and explained everything to me fully so that i understood why my bill was as high as it was. She didnt rush me, and stayed on the line until she knew i was happy with everything. This lady is a credit to the company and i would highly reccommend her for any employee's bonus/ reward you may have. Failing that, a little thankyou to her from me would go a long way and may give her some job satisfaction.
