Buick customer service

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Customer Relations Center

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Phone: 800-521-7300

  • How to reach a live person:
    • Press 0 for every option
  • Hours of Operation:
    • Monday through Friday, from 8:00 a.m. to 11 p.m. (Eastern Standard Time)
  • Email:
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User Reviews

19
Mar

Posted by Anonymous


on 3/19/22 at 8:58PM

Buick needs to quit running those woke, stupid commercials about women sports. Viewership is based on demand, nothing more. You could run the same commercial about men's college swimming, soccer, wrestling, baseball , and others.

I was thinking about buying a new car and was considering Buick, but no more.

28
Jun

Posted by Anonymous


on 6/28/19 at 9:50AM

Sitting in Sterling McCall Buickb in Houston for about 30 minutes. Waiting to speak with someone who can explain to me why my 77 year old Aunt has to pay $151.00 to program a new fob. I'm her nephew and Durable power of attorney. She has on set of Demitia. We bought extra keys also from here. So I sit here in front of a loud ASS SPEAKER and no one's offered water, coffee, popcorn.
Thank you!

25
Mar

Posted by Terry


on 3/25/19 at 1:24PM

I am extremely offended by your "groceries" commercial. When the child tells his mother not to patronize him, he is rude and disrespectful to his own mother. Buick should not be condoning this attitude in a child. Not okay

11
Jun

Posted by Vincent


on 6/11/18 at 7:08AM

My is vincent paloma your customer. Service is just horrible i wrote a letter to mary barra no response.i called today your customer sercice team i talked to is just incompetent.I will payoff my buick 2014 verano.and i will never buy a buick again.please call me vincent paloma cell phone

23
Jan

Posted by Anonymous


on 1/23/18 at 3:46PM

We leased a 2016 Buick Encore last year from Heritage Buick in Rockwall,
TXZ. We had a problem this week with a bad tire. Even tho the book says it is covered bumper to bumper they tell us we the tire is not fixable , it is not covered by worranty and we need to buy s new one at over $200. We live on q fixed income and that is why we leased instead of buying. We do not feel we should have to buy a new tire. Should we get a lawyer to help us?

View all 36 Buick customer service reviews »
Customer Service Ratings

Based on 89 votes.

3.0

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