Read the reviews below to see the experience other people have had when dealing with customer service from Weebly.
Tried to reach Weebly during their service hours, only get a message they would connect to their
first agent available. after a couple minutes a the automated voice says: we're sorry none of our agents are available, call back in few minutes and again and again same message.
Horrible costumer service!
Deciding between Weebly and Wix to generate an on.line store. First experience with telephone support during business hours, and received a brief message that no one is available and pretty much disconnected. Gosh, just when I thought I was going with Weebly! Now, let's try that same thing over at Wix.
It has been three days that I am trying to launch a site purchased from Weebly and it does not work. I've been contacting the company support and get a voice mail to contact them at their regular hours. I've been doing so and the same phone message comes on. It is insane, and very irresponsible for them to take our money and not publishing our site.
I would like to get the money back if I won't get a response within the next four hours.
Weebly has continued charging my CC for the past 4 months! I left Weebly 4 months ago, and they are still charging me. I have contacted them over, and over, and over again and yet they still charge me. I have requested they stop, and no one ever returns an e-mail. WHAT KIND OF BUSINESS IS THIS?! I will be pursuing other avenues, since they have left ME NO other choices! All I want is for them to STOP charging me, and refund my fricken MONEY!!! I get charged $30.00 for every time they try. They have tried so many times now, my account is negative! AND they are still continuing.
Helllllooooo Tech Support - anybody home????? I think NOT. Support is terrible! No onew will answer the phone. I've tried to submit my question / problem on-line and constantly get a message that Tech Support is Unavailable. What gives??????
Your customer service is not adequate! I tried to use the online chat but it continually gave me the message that there was not an agent available. I tried to call by phone, but reached a recorded message that said no one was available, so use the online chat ...that is not funny or even slightly humorous! I left a phone message. I sent a help request. I hope to hear back from someone soon.
Dear John B.
I'm a big fan of weebly and I'm more a costumer.
You have my website banned without warning.
There were many domain on my account, but all was not me.
There were many sites that I made for my friends.
They have done something that was not allowed. And I did not know that.
I weebly bucket bought 280 dollars. and that's not long ago.
Today I wish I make my website. And I saw something erros.
It surprised me so much that my website is not opened.
Please help me. That will not happen what has now happened.
I expect of you to respond as soon as possible and that this message again give you my account back, Because weebly account is my favorite account and bonvendien my hobby. like today I have nothing to do. I love Weebly!
With friendly greetings.
I Understand All Of You, I Am Having Problems With Them Now, But At The Same Time I Said To Ny Self You Get What You Pay For Which Is Nothing. This Is The Problem I Am Having If Someone Can Help Me Out,,,,,i Can't Access My Website Through Weebly To Edit It, I Was Trying To Remove Fb From It & Ended Up Hiting The Create New Webstie Instead, How Do I Get It Back. It Is Still Up But Can''t Access It,
Weebly SUCKS! I paid $39,95 for a domain with hosting, then I had to pay another $10 for email (really weebly?), only to find out that I cannot remove the footer ad because I have to upgrade. I actually got someone on the phone and I told them that I basically paid $40 for a domain name, and he simply said YES. Domains are $12.99 at GoDaddy, and in some cases .99 cents. I told him that and he said that's true. ????? Stay Away!
