Venmo customer service

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Customer Service

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Phone: 855-812-4430

User Reviews

06
Mar

Posted by Anonymous


on 3/6/23 at 2:02PM

I've been waiting for a manager. Called in response to an email stating that someone was trying to access to my account. Connie is the customer service person with whom I talked. I had cancelled my account years ago. Found out that it had not been closed. To close it I was asked to send a picture of my driver's license. I sent it 4 times. 1st she said it was blurry. Tried 2 more times. She said she didn't receive it. The 4th time she said she received it. What's going on? Was this a scam. I was never asked for a government issued ID. I asked to speak to a manager. I've been holding for 45 minutes. Did I just get scammed?

22
Feb

Posted by Buds


on 2/22/23 at 6:33PM

I have been trying to get my money out of Venmo for weeks . I keep getting the run around on why my account easfrozenand the bogus codes they keep giving me to recover my account someone needs to file charges they are ow avoiding me

02
Jul

Posted by Verna300


on 7/2/22 at 11:20AM

Why does Venmo require a working password and user I'd for my bank account? I have my utilities on automatic payments and never once had to give my password/user I'd to enable it. I absolutely REFUSE to give Venmo my personal information...it's unnecessary and risky for me. Plaid is a platform with problems and I'm not putting my bank accounts at risk for Venmo/plaid.
BE ULTRA SUSPICIOUS OF ANYONE ASKING FOR THIS INFORMATION!!

13
Sep

Posted by VenmoSuxBalls


on 9/13/21 at 1:42PM

venmo makes you verify your account at random times, leaving you vulnerable to get declined when you have money sent to you. They make it so you can simply get declined for no reason, all due to a dumb verification process. Its like you have to verify before any little transaction, even having 1$ sent to you is difficult. you must have to go through a rigorous verification process just to receive your dollar and spend it. why would I have to verify and sign in to an app to use their debit card every purchase. Do I have to sign in to the venmo app before I think about using the venmo debit card to avoid any embarrassment and inconvenience?

10
Aug

Posted by robin


on 8/10/21 at 12:39PM

They froze my account, for no reason.( it was not do to insufficient funds). I can not get anyone to answer my questions or unfreeze my account. They are holding my money hostage. They keep say, answer the email.. I have not gotten an email. It is absolutely the most frustrating thing.

View all 17 Venmo customer service reviews »
Customer Service Ratings

Based on 16 votes.

3.0

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Venmo customer service news
Mobile Bezahl-App Venmo macht Nutzerdaten öffentlich

Der in Berlin ansässige Forscher Hang Do Thi Duc hat eine schwerwiegende Datenschutzlücke in der zu PayPal gehörenden Bezahl-App Venmo entdeckt. Ihm zufolge können alle Transaktion – egal ob man Geld erhält oder verschickt – über die Venmo-API ...

Venmo, Zelle: Use money-sending apps without getting robbed

When out with friends, Monmouth University junior Nicolette McCarthy uses Venmo, the smartphone app, to help cover an expense or lend money to a friend. "If one person is getting Uber, we'll all pay," said McCarthy of Cedar Grove. With the exception of ...

PayPal's P2P Payments App Venmo Debuts Debit Card

According to Venmo the new debit card will allow users to spend their Venmo balance in more places because the card can be used everywhere Mastercard is accepted in the U.S.. Venmo then explained that it'll use the user's linked funding source to ...

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