Find the latest TXU news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Love in the Name of Christ provides heating options to East Texans on cold winter nights, according to executive director Stephen Jansen. LDN 300x250 We save you money. The nonprofit agency manages a grant provided by TXU for the utility company's ...
TXU Energy and United Way of Abilene have teamed up to host the Beat the Heat program. The electricity provider recently donated $5,000 to the United Way to purchase 350 box fans for distribution to its Basic Needs Network, a collaboration of nonprofit ...
LOS FRESNOS - A Los Fresnos man said he was left with a hefty bill after switching electricity providers. Jorge Ramos said he spends his time working around his home. Since he is on disability, he said he tries to save money. He said a man who ...
The name Vistra Energy captures the “vision” of an energy company preparing for the future and the “tradition” of an energy company whose lineage dates more than a century. With a foundation of Customer Service and operational excellence going back ...
With a foundation of Customer Service and operational excellence going back generations, the company is now well-capitalized and well-positioned to take advantage of near- and long-term opportunities to grow. In connection with today's announcement, ...
The spokesman says most of the new layoffs will be on the support side and should not impact power plant operations or Customer Service. The last day at work for 130 Luminant employees will be December 16. Copyright 2016 KLTV. All rights reserved.
When we needed some help with our account, they delivered great, personalized Customer Service. They took ... They delivered on all their promises during the bidding process, have great Customer Service, support the local community, and offer a low price.
Earth Day is a day to focus on better ways to work with Mother Nature. One way to do that is to use renewable energy. Juan Elizondo from TXU Energy shares how the company's solar energy plans could be a good fit for you. For more information on TXU ...
In a market that is as competitive as Texas, a new Customer Service can help attract new customers and keep existing ones. “I do believe that we ... “Another way we will be communicating with our customers is with our call center agents,” she said ...
Taconic Capital Advisors, with near $9 billion in assets under management, had a steady second half, returning approximately 3.24 percent in the Taconic Opportunity Fund and 2.83 percent in the Taconic Event Driven Fund, while the fund thinks most ...
Tarrant County College District trustees vote to approve sending the development community a request for qualifications for the abandoned TXU power plant on North Main Street. TCC has owned the property for a decade and once planned using it for a ...
Energy Plaza in Dallas is the headquarters of Energy Future Holdings on Thursday. Star-Telegram archives. Story; Comments. More than a million consumers who use TXU Energy for their home electricity service are getting an odd notice in the mail ...
The Chapter 11 filing of Texas' largest retail power supplier has competitors “licking their chops,” said Rob Snyder, co-founder and chairman of Dallas-based electricity retailer Stream Energy. “Retailers in Texas will be asking: Do you feel ...
Energy Future Holdings Corp.'s bankruptcy will leave 1.7 million retail electricity customers ripe for poaching in a state that consumes the most power in the U.S.. The Chapter 11 filing of Texas' largest retail power supplier has competitors “licking ...
“As always, Luminant will continue to provide safe, reliable energy and TXU Energy will continue to provide best-in-class Customer Service and innovative energy solutions. We will maintain our commitment to operational excellence in a competitive ...
Last year alone, more than 70 percent of TXU Energy's Customer Service interactions took place through self-service channels like IVR, in addition to online, social media and mobile platforms. The enhanced voice recognition service, delivered in ...
Energy Future Holdings Corp.'s march toward the largest leveraged-buyout bankruptcy in history is in jeopardy of deteriorating into a free-for-all among Wall Street titans ranging from KKR & Co. to Centerbridge Capital Partners LP and Apollo Global ...
Thousands of lucky Texans will strike gold with green as they receive more than $37 million in the mail during TXU Energy's seventh annual Cash Rewards payout, TXU Energy stated in a release. TXU Energy business and residential customers enrolled in ...
TXU Energy is delivering superior Customer Service online and two national organizations have recognized the company's efforts. Judges in the 2013 Web Marketing Association's WebAward contest say the TXU Energy MyAccount sets a standard in the ...
DALLAS — Customer Service hotlines typically greet callers with some version of a recorded message: “Your call will be monitored for quality purposes.” When TXU Energy customers hear that line, they can count on the fact that the company actually ...
“We know that we are providing first-in-class Customer Service, as well as innovative solutions that give customers choice, convenience and control over their electricity spending and their interactions with us. With TXU Energy Refer-a-Friend, we're ...
From left to right, Don Dietz of The Campbell Group, Patrick Johnson of TXU Energy and Jerry Spann, executive director of Love INC, pose with a check for $60,000. The check was a donation to Love Inc. via a charitable partnership between The Campbell ...
The largest retail electric provider in the state has invested more than $200 million in the last five years to enhance Customer Service and support capabilities that deliver the quality customer care, information and control customers need to make the ...
Sacrificing service Business owners know that Customer Service counts, and an electricity retailer that says Customer Service isn't important probably won't provide much service when a customer needs help - and might actually charge more for it. "We ...
TXU Energy offers a variety of innovative products and solutions, allowing both its residential and business customers to choose options that best meet their needs, including exceptional Customer Service, competitively priced electricity service plans, ...
Energy Future Holdings Corp., the Texas power company taken private six years ago in the largest leveraged buyout, won't have to pay a potential tax liability on $23 billion when transferring ownership of some of its units, according to a decision by ...
Editor Picks. U-S-A! The best places in D-FW to watch Team USA in the Women's World Cup final. Video games ... Thank You PUC for being the lapdog of industry instead of the customer representative you purport to be. .. .. Anonymous on March 28, 2013 at ...
Bonds of the Texas electricity provider formerly known as TXU Corp. plummeted to the lowest level on record before a potential restructuring of the debt raised to fund the largest leveraged buyout in history. The $1.83 billion of 10.25 percent bonds ...
"This has been a quick transition for our new customers, giving them access to our market-leading suite of energy-saving solutions and our best-in-class Customer Service." The companies executed the agreement on Dec. 21. It does not affect Mega Energy ...
Energy Future Holdings Corp., the KKR & Co.-backed utility struggling to avoid default, has begun a $1.4 billion bond exchange to push out maturities as it seeks to extend the portion of its credit line due next year. Energy Future, formerly known as ...
KKR & Co. (KKR), TPG Capital and Goldman Sachs Capital Partners (GS), which took the former TXU Corp. private five years ago in the largest leveraged buyout in history, have paid themselves $528.3 million in fees, even as the electricity provider ...
As a Texas electricity customer, you have options like free 24/7 Customer Service, click-to-chat support, numerous retail payment locations, and an iPhone(R) ...
As a Texas electricity customer, you have options like free 24/7 Customer Service, click-to-chat support, numerous retail payment locations, and an iPhone® app and mobile website that connects you with your account and your electricity company. Today ...
... allowing both its residential and business customers to choose options that best meet their needs, including exceptional Customer Service, competitively priced ...
... meet their needs, including exceptional Customer Service, competitively priced electricity service plans, innovative energy efficiency options, renewable energy ...
According to the ClickFox 2012 Brand Loyalty Survey, 54 percent of consumers say the best way a company can build loyalty with them is by providing exemplary, 24/7 Customer Service and rewarding them for purchases, feedback and referrals.
“With its increased focus on innovative products and Customer Service, we look forward to helping TXU bring great energy solutions to key consumer segments.” TXU Energy is a market-leading competitive retail electricity provider, powering the lives of ...
The bond market has never been more pessimistic on the chances of KKR & Co. and TPG Capital being able to salvage the biggest leveraged buyout in history -- the $43.2 billion purchase in 2007 of the electricity provider known then as TXU Corp. Since ...
“TXU Energy provides the renewable energy we want as well as the expertise and Customer Service we need to create top-quality experiences for our guests.” The Irving Convention Center will buy 100 percent Green-e Certified Renewable Energy produced in ...
The report "explains how real-time operational intelligence is used to improve Customer Service for complex end-to-end business processes in a virtual enterprise. IT leaders, business leaders and business analysts must understand best practices to ...
Officials say for their money, customers get better Customer Service, better technology and protection from volatile electricity prices. While the information on the TXU app is available to any Texas customers who do a little digging, the convenience ...
TXU Energy offers 24x7 customer support by phone as well as click-to-chat for live support online. The company has further enhanced Customer Service with the first mobile website launched by a Texas retail electricity provider. ...
Since then, Texans living in areas of the state that are “open” to competition have been able to choose a Retail Electric Provider (REPs), like TXU Energy, who sell electricity and handle Customer Service and billing. Separate companies generate the ...
A TXU spokesman said on top of the miles, customers get TXU's superior Customer Service and technology, and a promise not to add extra fees to the bill. Let's do some math just on the value of those Southwest points. The 20000 points are worth $333 in ...
customer support for renewable energy sources is also high. According to a survey by Pike Research, a cleantech market intelligence firm, 79 percent of the more than 1000 respondents have a favorable view of solar energy, and 75 percent liked wind ...
I asked the salesman about TXU's iffy Customer Service. But the salesman had a ready answer. He said TXU is rated No. 1 in Texas for Customer Service. I asked who did the rating. JD Power & Associates, he said. I explained to him that according to ...
It also reinforces TXU Energy's commitment to Customer Service through continued enablement of self-service capabilities and innovation. The site is also available in Spanish. About TXU Energy TXU Energy is a market-leading competitive retailer that ...
It also reinforces TXU Energy's commitment to Customer Service through continued enablement of self-service capabilities and innovation. The site is also available in Spanish. TXU Energy is a market-leading competitive retailer that provides ...
Over past several years, the company has been making significant investments in Customer Service technology and infrastructure. Opening of the new call center is part of these initiatives. In its short pan of existence, the call center has earned ...
After an initial three months of excellence in Customer Service, the operation is moving into a larger call center space within the facility to accommodate the addition of new staff and equipment. “The highly skilled agents at the center are able to ...
