Posted by Anonymous
Billing is unfair. I'm trying to pay off what I owe to Tmobile and they keep adding more to my final balance.
Based on 1,427 votes.
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The telecom said it would connect users straight to a team of customer representatives, unique to their own city, when they call customer service. ... Since 2015, the company said there has been a 48 percent reduction in call center employees quitting.
To begin with, the US wireless industry isn't known for customer service excellence. Year after year, it ranks among the least well-regarded industries in that area, while customer service ratings for auto insurance companies and credit unions dominate ...
SIM swapping hacks occur when a malicious actor either calls the technical support department of a telecommunications company or visits a store claiming to have lost or damaged their SIM card – which stores sensitive data related to the customer's ...
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