Popeye's customer service

Popeye's is an American Chain of chicken and biscuit fast food stores. Based in New Orleans, Popeye's was acquired by competitor AFC in the early nineties. Popeye's customer service options are sparse and are served only by online submission form.

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Customer Service

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Phone: 877-767-3937

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User Reviews

30
Jan

Posted by Alice


on 1/30/24 at 6:26PM

I purchased 3 pc. wing w/biscuit on 01/19/2024; the wings were tiny, hard and cold. The biscuit was cold, flat and dry. I paid $5.29 for this order. The location was Store 12524, 34275 Ford Rd., Westland, MI. I mispaced my receipt. On 01/29/2024, I attempted once again to place an order. I ordered a chicken breast w/biscuit. The breast was tiny, the biscuit was flat,cold and dry. I love Popeye's menu and never had an issue with food until now. I tried to go on the computer to enter the Popeye Survey. For some reason, the info I enter comes up as "error". I have tried several times to enter the info on my receipt and it does not work. I called the Popeyes' restaurant and spoke to the manager bit she could give me no information. I have enjoyed Popeye's menu for years and I hate to stop patronizing the restaurant. These two incidents were at the same restaurant.

04
Dec

Posted by Anonymous


on 12/4/23 at 11:20AM

After several attempts to make a catering order online failed, i went to the store on Broadway in Baltimore MD and attempted to place the same order. I was told that they do not honor what is online and the price was different. I even showed her that 75 pieces were $99 online but she insisted that the price was $159. i paid it because the event was about to start. They would not answer the phone and when i called the complaint number it stuck me in a loop. I really want to know if your company will justify this problem.

27
Feb

Posted by Anonymous


on 2/27/23 at 5:17PM

I visited a store for food after I saw the size of large order I decided to refund it manager said she had to refund entire receipt and the re ring the order I paid with my cc she said the money 22.97 would go back on my card she gave me a receipt showing she refunded my money but yet I still haven't received it she told me to wait but how long been 8days now this happened on 2/21/23 been back 3 times mngr says she can't help me so how do I get my money back

16
Feb

Posted by Raeleeluna


on 2/16/23 at 3:25PM

Each time i go to Popeyes in Binghamton New York u are out of something.'
The store is filthy dirty when was the last time it got a good cleaning
Associates were stuffy looking and unfriendly acted as though it was a chore to be there
My fries were soggy, flounder was cooked in old grease and tasted nasty
Todays visit will be the last time i will come to Popeyes,
Clean up your act or go out of business
Prices are way to high and the food is of VERY POOR QUALITY
RaeLee Luna

13
Feb

Posted by Rhonda


on 2/13/23 at 4:03PM

Worst order ever! Order nuggets; looks and feels like fried crumbs after chicken removed from bin/tray. The pieces are hard and non-edible! Nuggets extremely over-priced to receive "garbage" pieces.

View all 88 Popeye's customer service reviews »
Customer Service Ratings

Based on 6 votes.

1.3

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Hours of Operation

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Popeye's customer service news
Popeye's Louisiana Kitchen coming soon to Crystal Lake

CRYSTAL LAKE – Popeye's Louisiana Kitchen is coming to Crystal Lake sometime this year. The Cajun fast-food chain will set up shop on the eastern corner of McHenry Avenue and Route 14, Crystal Lake officials said. The site is the former home of ...

JUST IN: Popeyes confirms new Kettering restaurant

The local franchise owner for Popeyes Louisiana Kitchen confirmed today that he has finalized a deal to build a new restaurant on the site of a former PNC Bank branch at 4025 Wilmington Pike at East Stroop Road in front of a Meijer store. Plans call ...

Popeye's coming back to West Rome

Rome apparently will be getting a new Popeye's Louisiana Kitchen chicken franchise. Rome-Floyd Building Inspection Director Howard Gibson told members of the Rome Community Development committee the company plans to locate a new restaurant on a ...

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