Potbelly Sandwich Shop customer service

Please find Potbelly Sandwich Shop customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Potbelly Sandwich Shop listing at any time if you have new information.

How to reach a live person:
- This is a direct line to the Potbelly corporate office.
Hours of Operation:
- This information has not been added.
  Click here to update this department.
Email:
- This information has not been added.
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Customer service link:
- Click Here
Main Company URL:
- http://www.potbelly.com
Description:
- You can reach an individual store using the store locator page on the Potbelly site.

User Reviews

Aug

Posted by Anonymous

on 8/3/23 at 8:53AM

I have gift cards that their website confirms have balances. However, both cards return as "invalid" when ordering online or in the app. The corporate phone number you provide is useless, it does not get you to a live human after you select "customer service." Instead, you are immediately taken to an automated line where you can leave a message that never results in a callback. Same for using the "Contact Us" option on the website and app. They have a good product, but their customer service is non-existent.

Jul

Posted by Irina

on 7/27/23 at 10:51AM

soupe is good, but the quantity is depends on who works, who takes it in the cup.
sometimes, quantity is enough less than usually, it was really disappointing.
one time, I claimed , but I can not claim and request every time.. depend on situation also.
I felt first time very poor soup, very sad. normally I est soup with time, delicious, but today, finish too fast, it was really too few.

I don't want to really come back here . It's sad .
I would like to control for service quantity, more attention , more delicate .

Mar

Posted by Anonymous

on 3/8/23 at 4:19PM

Hi! I realize everyone is understaffed. I arrived at the potbelly in terminal B in Boston about 6:05pm. They were finishing up a girls sandwich and when I approached they informed me they were closed. The sign posted of hours of operation said 5am-7pm. I pointed this out to the girl and guy behind the counter. They told me they were understaffed and I could speak to a supervisor. Given the attitude of the girl behind the counter I didn't speak to the
supervisor. She also told me that a worker had been there since 4am. Customer service not at its best.

Feb

Posted by Fmsx

on 2/10/23 at 3:35PM

Hello I was in the foxvalley mall shop and I exsperience sickness after I ate sandwich yesterday

Nov

Posted by Brandon

on 11/2/22 at 7:18AM

I recently went with some friends to try something new. I expected the food would not be good as I anticipated but in reality it was the opposite. I ordered an Italian sandwich that was very much worth the money that I paid for, the flavors were so immaculate that it made me recommend you to my family and friends. Not just the food but the workers were also very professional and kind. They made me feel like I was at home which made me happy. Pot Belly is now one of my favorite places to eat.

View all 30 Potbelly Sandwich Shop customer service reviews »

Potbelly Sandwich Shop customer service

Customer Service

User Reviews

Aug

Posted by Anonymous

Jul

Posted by Irina

Mar

Posted by Anonymous

Feb

Posted by Fmsx

Nov

Posted by Brandon

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