Find the latest Optus news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
@stuart The big 4 mobile telcos in the USA are now offering unlimited data plans. 5G will use the networks more efficiently than 3G and even 4G-LTE, making unlimited data plans even more likely. Flag. Share. Twitter; Facebook. LikeReply. Reader ...
Matildas record first-ever win against world champions USA · USA midfielder suffers sickening facial injury · Luke Wilkshire signs one-year deal with Sydney FC · The five Premier League stars out to force their dream moves · USA v Australia ...
It was a shocking revelation when Optus, Australia's second-largest network carrier reported Android 7.0 Nougat for the first generation Samsung Galaxy A5. While it has been a month since this news surfaced, Samsung is yet to confirm the unconventional ...
Women's Big Bash League's 2016/17 season are now available on Optus Sport. Subscribers are eligible to watch 47 live matches, replays of the remaining 12 matches and classic matches. The streaming channel is also loaded with cricket content including ...
Optus has announced a new way for pre-paid users to earn extra data or account credit: watching ads! Specifically, installing an app that will give you ads on the lockscreen of your Android device. For Optus customers on My Prepaid Ultimate, My Prepaid ...
Optus Retail Associate Director Robbie Kruger said forward-thinking Australian businesses were already deploying more advanced networks to improve Customer Service. “Officeworks, for example, has rolled out a mobile point-of-sale solution, allowing ...
It seems with this afternoon's news that Optus has decided to follow Telstra's lead in introducing its own brand of premium mobile devices. Back in April when Telstra announced its Signature line, starting with the HTC-made Telstra Signature Platinum ...
Optus has today launched a new line of Optus branded X devices, with the X Sleek taking the honour of being the first device in the line up. The device is $149 outright or $7.25 per fortnight for 8 weeks (4 fortnights). What do you get for your $149.00?
This includes network upgrades to reduce fixed congestion, improved service provisioning processes and increased focus on training for Customer Service agents. After a constant period of decrease, Vodafone's complaints almost doubled compared to the ...
Singtel-owned telco Optus has joined rivals Telstra and Vodafone to announce trials for 5G services, using its 3.5GHz radio-frequency spectrum. Optus will work with Finnish telco equipment vendor Nokia to build an early prototype next year. Nokia and ...
Oppo has today announced that their photography focused F1s handset will be available from Yes Optus Stores and through Optus Online at the bargain price of just $259. Featuring a 16MP front-facing camera and 12MP rear camera, the F1s has largely ...
Fervono i preparativi per la chiusura della rete 2G in Australia. Telstra, primo operatore mobile per quota di mercato, sarà anche il primo a cessare le comunicazioni su rete GSM e lo farà dal 1° dicembre 2016. Pochi mesi in cui tutti i clienti Telstra ...
Optus SMB today announced a marketplace of cloud software applications called Optus Smart Shop. It is designed to make running a small business easier by providing technical support and apps that reduce time consuming tasks such as creating invoices, ...
If you're looking to upgrade your phone, and Apple's announcement of the iPhone 7 and iPhone 7 Plus this week caught your mind, then you might like to know how much it'll cost. Here's the basic breakdown: if you want to buy the phone outright at the ...
... Oz and "vested interests" make too much money from it to fix it. I use a prepaid service in Oz, only because I have to, plus I'm frequently in transit. Overseas, the rates are a lot cheaper and in many cases, the reception/speeds and customer ...
... its AFSL compliance functions. Read more Optus invests in greater automation for NBN wholesale offering. Read More: ACCC to look at future of ADSL regulation · Telstra to spend $250 million on improving its network · Macquarie Telecom chief issues ...
Troye Sivan is a popular singer, actor, and YouTuber in Australia. Regardless of whether or not you know all his songs and the fact that he played young James Howlett in X-Men Origins: Wolverine, there's a techie reason you might be interested in this ...
... A-League spell · Stajcic hails history-making Matildas · Dani Alves denies Messi tug of war over Neymar · Matildas record first-ever win against world champions USA ... Disclaimer · Your online preferences · Audience technical support · Complaints ...
... in Chelsea's Premier League squad · Ferguson threatened to quit Man United before treble triumph · Costa Rica shocks USA in World Cup qualifying ... Terms & Conditions · Privacy · Disclaimer · Your online preferences · Audience technical support ...
The call centre team will provide billing, technical support on-boarding and help with expansion. Managing director Rob Parcell said Optus wants to be Australia's small business support network. “We know that small and medium business operators face a ...
... can watch EURO 2016 on SBS · Ronaldo throws microphone into lake ahead of crucial Portugal clash · Messi makes history as Argentina thump USA to reach Copa final ... Disclaimer · Your online preferences · Audience technical support · Complaints ...
Optus' mobile customers will soon be able to take advantage of the latest voice call technology on compatible handsets, with the carrier announcing today that its rollout of VoLTE (or Voice over LTE) has commenced in major capital cities. What's Voice ...
*This article has been amended from its original version. The PremierLeaguePass service does not have the English Premier League rights for the 2016-17 season.*. Wednesday's announcement that Optus have made their English Premier League (EPL) ...
Foxtel revealed today it has signed broadcast partnership agreements with six major English football clubs that will deliver subscribers dedicated new sports channels and programming featuring English Premier League games and exclusive behind the ...
... the telco said in a statement. Optus said it will create a new Customer Service model that would simplify its billing and customer care systems, reducing customer handoffs. Brand Post Cloud Architectures Are Proving Their Worth in Improving Service ...
SBS and Optus today announced two new deals in which football fans across Australia will be able to watch more than double the number of international football matches, including the English Premier League on free-to-air TV. Source: SBS. 17 Mar 2016 ...
Optus has always tempted customers in with more data than its larger rival Telstra, and the new My Prepaid Ultimate plan is no different. With a double data promotion running until the start of May, as well as unlimited international calls to 10 ...
He goes fast, Optus' network goes fast…get it? In an Australian first, Olympian Usain Bolt has struck a deal with a local brand. He is to appear in documentary-style Optus advertising across TV, digital and retail with the wider theme of “Relentless ...
How you can watch EURO 2016 on SBS · Russia grab late equaliser to deny England at EURO 2016 · Dempsey goal sends hosts USA into Copa America quarters ... Disclaimer · Your online preferences · Audience technical support · Complaints · Contact · Media ...
That work will require Optus to operate a single help desk covering “close to 15,000 IP handsets, more than 1,000 Wireless Access Points and nearly 1,000 LAN switches, CCTV and Radio.” A mix of MPLS, mobile and satellite networks will be used to ...
Optus has in the last week announced new deals for distribution of sports content which sees them set up as exclusive partners for distribution of both Cricket and the Barclays Premier League – better known as the English Premier League for three seasons.
... with 67% of all churners remaining on a postpaid tariff, while 20% replaced their postpaid tariff with a no contract plan. So why are people churning and changing networks? Cheaper calls, followed by better Customer Service are cited as the key ...
Matildas record first-ever win against world champions USA · Stajcic hails history-making Matildas · Puyol wants Neymar to explain intentions amid PSG talk ... Disclaimer · Your online preferences · Audience technical support · Complaints · Contact ...
The telco will also deploy a dedicated Customer Service team to support a number of properties across the country. Accor's portfolio of hotel brands includes Sofitel, Pullman, MGallery, The Sebel, Mercure, Novotel and Ibis. Optus Business managing ...
It wasn't that long ago that Woolworths announced its Woolworths Mobile offering, initially through Optus, before folding that and re-branding as Woolworths Connect, using Telstra's 3G network. Coles is evidently keen to get in on that action, with the ...
Australian broadband and cable company Optus has brought back Ricky Gervais for two more ads in which he absolutely, positively couldn't give a damn about what he's pitching. That's the plot of the spots, actually—the same contemptuously meta approach ...
It has a locked down operating environment running Windows 7. “We have a very broad range of users. This ranges from Customer Service reps through to field engineers who are out of the office for a month at a time,” Davis said. The challenge in the end ...
I'm sure most of you would have heard of the name Oppo, who has been spreading its wings from its native China. They seem set to enter Australia in a big way with this recent announcement, and it can only be good for everyone. - Advertisement -.
She said the company only used carrier billing once a transaction had been agreed to by the customer along with the costs, at which point the encrypted mobile number was sent to the provider "to assist with Customer Service". "When the encrypted mobile ...
Streaming video services such as Netflix could soon be able to purchase preferential internet access to ensure their services are delivered uninterrupted to consumers' homes under new deals being considered by Optus. The nation's No. 2 broadband ...
... Germany, Greece, Hong Kong, Hungary, Indonesia, India, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Pakistan, Philippines, Poland, Singapore, South Africa, South Korea, Taiwan, Thailand, Turkey, United Kingdom, USA and Vietnam.
... Thailand, Turkey, United Kingdom, USA and Vietnam. The $40 plan has no included international minutes, but the $60 plan has 150 international minutes while the $80 and $100 plans offer 300 minutes of international calls to the 32 countries listed ...
The telco's partnership with UK-based Laser Light will see them work together on transmitting data using optical spectrum instead of radio frequency. Laser Light, which is building the world's first all-optical satellite ring, known as HALO, will ...
Optus says it will conduct an independent review of its information security systems after admitting to three separate privacy incidents that occurred in 2014. The telco has submitted an enforceable undertaking to Australian Privacy Commissioner ...
Optus Business has announced some major cloud plays, announcing it will become a Cisco Intercloud provider and is joining the federal government's Cloud Services Provider's panel. The Cisco Intercloud technology will see Optus customers given the ...
The results come amid major pushes by all Australia's top telcos to improve Customer Service and prevent users from leaving their networks as industry-wide subscriber growth slows down. This is partly because most Australians are already connected to ...
Blatter 'shocked' at USA targeting of FIFA · Commissaires check Contador's bike for motor · Uncapped De Silva and Mrcela called up for the Socceroos ... Privacy · Disclaimer · Feedback · Audience technical support · Complaints · Contact · Media ...
Netflix is signing up deals with Australian internet service providers in a hurry, with Optus sealing an exclusive deal with the US streaming giant. With Netflix set to launch its Australian service on March 24, the deal will see Optus give new and ...
Optus announced their contactless payment system in November last year, and they recently even announced a new watch you can use with the service, but it takes time to motivate people to try a new service and to that end Optus wants to give you $15 ...
The Optus wearable aims to make buying a coffee as easy as a flick of the wrist. Source: Supplied. Optus is opening up its Cash by Optus payments platform to users who don't have an NFC-enabled Android phone - including iPhone users - with a new ...
