Morgan Stanley customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Morgan Stanley.

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28
Nov

Posted by Anonymous


on 11/28/18 at 9:47AM

Trying to reach a human being for information on my Mortgage Stanley Home Mortgage is

IMPOSSIBLE! To get the right number is maddening.

23
Jan

Posted by Amy Borders


on 1/23/15 at 8:37PM

Hi,
I just wanted to thank Amy Borders for being so patient & supportative helping me get through the log in process! We must have tried 10 times to enter a proper password before, finally, one was accepted. Amy Borders, you are a great, valuable employee. No one realizes how well you handled a difficult client like myself!!

Thanks Amy,
Richard Benney

27
Dec

Posted by Anonymous


on 12/27/14 at 12:30PM

Your service sucks for the second time my retirment money was not deposited.Last time i was told the problem had been fixed this was a LIE.It has been 3 weeks and no deposit, no calls no one cares.

25
Feb

Posted by Anonymous


on 2/25/13 at 2:33PM

If you need help regarding anything concerning Morgan Stanley---Forget it!!!

About as much help as my neighbors dog!!

10
Feb

Posted by Anonymous


on 2/10/13 at 9:31AM

I began 11 months ago trying to transfer an IRA to another company, but I have not received the assistance necessary to complete the transaction. I need someone who can listen to my concerns and help me before I seek legal assistance. Please contact me at

16
Jul

Posted by Anonymous


on 7/16/11 at 8:04PM

the phone number works great. pressed 0 twice and sure enough got through to a live person :)

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