Posted by Joe E
Horrible service
Lowrance customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Lowrance.
09
Aug
20
Jun
19
Jun
13
Jun
08
Apr
Posted by Dan
My Lowrance Ghost has been out of commission for three weeks now and have missed one tournament with loss of points and earnings. Central FLorida Trolling motor replaced the PCB and ordered another switch assembly as directed by your technicians but have yet to receive this. Case #10889036 & Case #10892849, what is going on?
28
Jul
Posted by Anonymous
I called the Lowrance customer service line to get insight to why my Hook 7 won't startup. I explained I had checked the fuse, cleaned the plug, checked the voltage at the plug and have 12 volts, and the plug attaches fully to the unit. Since the unit is 5 years old, they won't service it and won't give me insight on what to do next. Guaranteed, I will never buy another Lowrance and will discourage anyone else from wasting their money on such a product created by such a selfless company.
28
Jun
Posted by Anonymous
I just got off the phone with Lowrance about my father's day gift not working. They want me to pay for shipping first to return the faulty unit back to them first and they will make repairs and return it to me. I am returning the Bad Unite to the place it was purchased for a full refund. Never to buy from them again. So much for customer support !!!
06
